Description
5 hours of remote advisor contact to be used on any of the following services.
- Periodic audits and performance monitoring of FADGI/ MTR compliance via drop-box placement. ISA would monitor and suggest a Quality Control process to insure that FADGI compliance is maintained beyond the initial install process. Report on long term performance. Critical departures from historic performance would be reported within 24 hours of receiving image files.
- When appropriate, ISA will interact with scanner vendor to solve underlying embedded firmware and software settings of scanner in question.
- One-on-one desktop sharing training sessions for possible remediation of Image quality issues. These sessions would be recorded and shared with the user for future reference.
- Advice on Implementation of GoldenThread NXT software using autonomous tools like built in hot folder and command line scripts.
- Software updates will be provided through cloud installer. Static versions can be issued based on IT security policies.
Terms: $2,000.00 for 5 hours of time over a 6 month period of performance. Unused hours will be on a use-or-lose basis at the end of the period of performance. 6 months begins date order is processed.